FAQ’s

General FAQ’s

What is Casino.mx?
How does an affiliate program work?
Does it cost anything to become an affiliate?
Can I participate in other affiliate programs as well?
Can I offer my referrals an incentive for signing up through my site?
Can I make a commission by signing up myself?
What are the customer service working hours?

Payment FAQ’s

What do I get paid for?
When do I get paid?
What payment options are available?
When and how will I be paid?
Can I change my payment method?
How much commission can I earn?
How do I know how much commission I have earned?

Reporting FAQ’s

What reports are available?
How often are reports and statistics updated?

Account & Tracking FAQ’s

I forgot my password.
How can I update my account information?
How do I create a tracking code?
Can I use more than one tracking code?
What are the benefits of tracking impressions and clicks?
How do I track impressions and clicks?
Can I monitor impressions and clicks on text links?
Where can I see my impressions and clicks tracking?

Player Status FAQ’s

How much money does a customer need to deposit for an account to be considered active?
What are the criteria for an active account to earn comissions?

Sub Affiliate FAQ’s

What’s a sub-affiliate?
How much do I make from sub-affiliates?
Can I monitor the activity of sub-affiliates?

General FAQ’s

How does it work?

Our affiliate program allows you to promote Casino.mx and earn a performance based commission.

How does the Casino.mx affiliate program work?

Casino.mx allows you to promote Casino.mx and earn a performance based commission by referring players to our casino or sportsbook.

You may promote Casino.mx in various ways, including sending your traffic to Casino.mx via banners and text links, social network links and bonus codes, email mailers, promotional videos, PPC advertising, SMS messaging, offline bonus codes, promotional USB’s, and more.

1. Revenue Share: Affiliates will be paid a percentage of the net monthly revenue generated by the players that they refer to Casino.mx.

2. Cost Per Acquisition (CPA): Affiliates will be paid a guaranteed amount for every real money player that they refer to Casino.mx.

3. Hybrid - This is a combination of CPA and Revenue Share.

Note: All new affiliates are required to start on the Revenue Sharing commission plan for a minimum of 90 days, and only after meeting some easy to fulfill performance requirements can affiliates request a CPA or Hybrid commission plan.

Does it cost anything to become a Casino.mx affiliate?

No! It's 100% FREE to join.

Can I join other gambling affiliate programs as well?

Yes, you can join other gambling affiliate programs assuming that your partnership does not violate the Terms and Conditions of our agreement.

Can I offer my visitors an incentive to open an account?

Casino.mx already offers unbeatable signup bonuses, however you can offer something additional to your visitors with pre-approval from Casino.mx.

Can I receive a commission by signing up myself?

Unfortunately no. Affiliates are not eligible to receive commissions on their own personal accounts.

What are the customer service working hours?

09:00 AST to 17:00 AST

Payment and FAQ’s

What do I get paid for?

You will receive commissions for referring players to Casino.mx that open real money accounts. Affiliates can choose to be paid a percentage of the net revenue with the Revenue Sharing Commission Plan, a CPA (Cost per Acquisition) Commission, or a “Hybrid” of the two.

Commission is based on net revenue from the players that you refer. Net revenue is calculated as follows: Your combined players GGR - 25% (Bonus conversion admin fee, Jackpot contribution, Duties/Taxes, Third party commissions/Game software royalties, Service/Financial Transaction fees, Cashback, Loyalty Rewards/Gifts, Fraud Costs ) - Chargebacks = Net Revenue.

When do I get paid?

We pay our affiliates on the 15th day of every month for the commissions earned between the 1st and the last day of the previous month.

What payment options are available?

You are paid monthly via one of several options:

We offer a number of payment solutions including wire transfer, Skrill, and Neteller. Payments can be made in EUR, GBP, or USD.

NOTE: Payments of less than 50 of your chosen currency will be carried over until the total commission is more than 50. The minimum payment for wire transfer is $/€/£500.

NOTE:

  • Neteller and Skrill transfers take a maximum of two days.
  • Bank wire transfers normally take between two to seven business days. If you choose to be paid by wire transfer you will be required to send us your invoice by the 5th of each month.

Can I change my payment method?

Yes! You can easily change your payment method from within your affiliate account.

How much commission can I earn?

Earn as much as you want, there is no limit.

How do I know how much commission I have earned?

Simply sign in to your affiliate account and select "Reports". It’s really easy to generate a variety of tracking reports, including impressions, click throughs, signups, deposits, gaming activity, wins, losses, commissions, and more.

Reporting FAQ’s

What reports are available?

It’s easy to monitor your traffic, referrals, and earnings through our software. Our "Reports" section enables you to generate statistics for all your individual campaigns or view a quick summary of your entire account.

How often are reports and statistics updated?

Our affiliate reports and statistics are updated automatically every couple of hours to provide a real-time view of the gaming activity you generate and your commissions.

Account & Tracking Code FAQ’s

I forgot my password.

If you have forgotten your password, simply click on the “Forgot your password?” link that is made available in small text below the Login form in the top right corner of this page. You will be asked to submit your date of birth and the email address that you used to create your account. If the information submitted is correct we will email you a link to setup a new password.

How can I update my account information?

To update or change your personal information login to your affiliate account and click on “My Account” to update your details.

How do I create a tracking code?

You can monitor multiple websites or marketing campaigns individually by assigning each site or campaign its own unique affiliate tracking code. To create a new affiliate tracking code:

  1. Sign into your account and click on the "Tracking Codes" link.
  2. Click on "Create a new tracking code".
  3. Enter a description tag for the tracking code.
  4. Click on “Save”.


Can I use more than one affiliate tracking code?

Yes, affiliates can use an unlimited number of affiliate tracking codes.

What are the benefits of monitoring and tracking your traffic?

Tracking provides a means to analyze and optimize your marketing efforts. It makes it really easy to know exactly what’s working, and what isn’t.

How do I track impressions and clicks?

Leave the tracking to us, our cutting-edge affiliate software takes care of everything for you. All you need to do is login to your affiliate account to get the information.

Can I track impressions and clicks on text links?

Yes, just ensure that the link contains your unique affiliate tracking code.

Can I track visitors responding to offline promotional bonus codes?

Yes.

Where can I see my tracking reports?

Simply sign into your affiliate account and you can easily generate a simple overview of your website or campaigns activity, or you if want to dig deeper into the numbers you can generate very detailed reports.

How can I verify that my affiliate links are working correctly?

Please send us the exact URL where the link in question is located and we will check for any problems.

Can I request a custom banner or link for my site?

Yes you can. Just send us the following details:

  • Pixel size
  • Text Suggestions
  • Preferred language
  • The URL where the banner will appear
  • Colors

Can I request a custom offline promotional bonus code?

Yes, it is very easy to create bonus codes for offline marketing, and there is no limit on the number of bonus codes that you can create. Assuming that another affiliate hasn’t already registered the same bonus code you can choose any bonus code you like.

Player Status FAQ’s

How much does a customer need to deposit for an account to be considered Active?

An account is considered "Active" when a visitor opens an account via an affiliate link.

What are the criteria for an Active account to earn commissions?

An Active account becomes a commissionable account only after a required minimum deposit is made, and certain account activity requirements have been satisfied. For full details please read the Terms and Conditions linked at the bottom of this page.

Sub Affiliate FAQ’s

What’s a sub-affiliate?

A sub-affiliate is anybody who signs for the Casino.mx affiliate program from one of your links. Casino.mx pays a flat 5% commission on all sub-affiliate net revenues.

Can I track sub-affiliate activity?

It’s easy to track your sub-affiliates and corresponding commissions from within your affiliate account.